Verify that H.323 trunking is set up correctly on the system-parameters customer-options screen. To make any changes to fields on this screen, go to the Avaya Support website at http://support.avaya.com.
Procedure
Type display system-parameters customer-options.
Go to the Optional Features screen.
Verify that the G3 Version field reflects the current version of Communication Manager.
Verify that the value in the Maximum Administered H.323 Trunks field is set to the number of trunks bought.
The value must be greater than 0.
Verify that the Maximum Administered Remote Office Trunks field is set to the same value as the number of office trunks bought.
This field is on page 2 of the Optional Features screen.
Go to the page that displays the IP trunks and ISDN-PRI fields.
