Hairpinning and shuffling administration interdependencies

Last Updated : Jul 18, 2023 |

The following table summarizes the Communication Manager interdependencies that enable shuffling audio connections.

Note:

To use shuffling with either Category A or B features, the Software Version field must be R9 or later. Use the list configuration software-versions command to view the Software Version field.

Table 1: Shuffling administration

Administration screen

Required customer options

Other interactions

Station

IP StationsRemote Office

Shuffling is available only for the following endpoints:

  • Avaya IP telephone Release 2

  • Avaya IP Softphone Release 2 or later

Signaling group

H.323 Trunks

Inter network region

H.323 TrunksIP Stations Remote Office

User login must have features permissions.

Feature-Related System Parameters

H.323 TrunksIP Stations Remote Office

The fields listed in the Required customer options column must be enabled through the License File. To determine if these customer options are enabled, use the display system-parameters customer-options command. If any fields listed in the Required customer options column are not enabled, then:

  • The field for shuffling are not displayed.

  • In the Inter Network Region Connection Management screen, the second page with the region-to-region connection administration does not display.

Although fully H.323v2-compliant products of other vendors have shuffling capability, you must test the endpoints before administering such endpoints for shuffling. See Determining whether an endpoint supports shuffling.

SIP Early Direct Media

Communication Manager supports SIP Early Direct Media for Session Initiation Protocol (SIP) calls. Direct Media signals the direct talk path between SIP endpoints before a call connects.

Direct Media provides the following enhancements to SIP calls:

  • Eliminates shuffling of SIP calls after the call connects.

  • Eliminates clipping on the talk path.

  • Reduces the number of signaling messages for each SIP call.

  • Reduces Communication Manager processing for each SIP call and increases the capacities of Communication Manager and SIP Busy Hour Call Completions (BHCC).

  • Determines the media path early in the call flow and uses fewer media processor resources to configure the system.