ACA Parameters field descriptions

Last Updated : Dec 01, 2021 |
Prolog information
Metadata
Keywords:
Name
Description
Group Number
A unique number that identifies the trunk group. The group number can be any number from 1 to the number configured for the maximum number of trunk groups.
TAC
The trunk access code (TAC) assigned to the trunk group.
Group Type
The type of trunk group::
  • Access
  • Advanced Private Line Termination (APLT)
  • Central Office (CO) or Public Network Service
  • Customer Provided Equipment (CPE)
  • Digital Multiplexed Interface-Bit Oriented Signaling (DMI-BOS)
  • Direct Inward Dialing (DID)
  • Direct Inward/Outward Dialing (DIOD)
  • Foreign Exchange (FX)
  • Integrated Services Digital Network (ISDN-PRI)
  • Release Link Trunk (RLT)
  • Session Initiation Protocol (SIP)
  • Tandem
  • Tie
  • Wide Area Telecommunications Service (WATS)
Note:
For more information about the types of trunk groups, see Administering Avaya Aura® Communication Manager.
Group Name
The name assigned to the trunk group.
ACA On
The status of the ACA feature. This field indicates whether the trunk group is monitored using ACA. The field has the entries: y or n.
You can monitor a trunk group depending on various factors. For example, historical problems, suspicious data from another report, or a complaint from a user.
You can use ACA measurements with the following measurement reports:
  • The list performance trunk-group
  • The list performance summary
  • The list measurements outage-trunk
  • The list measurements trunk-group summary or hourly
Short Hold Time
The number of seconds that the system considers as a short hold time. Administer this value on the Trunk Group screen from 0 to 160. The default value is 10.
Short Thresh
The number of times that the system records a short holding call before alerting an attendant on the possibility of a faulty trunk. Administer this value on the Trunk Group screen from 0 to 30. The default value is 15.
Long Hold Time
The number of hours that the system considers as a long hold time. Administer this value on the Trunk Group screen from 0 to 10. The default value is 1. When the system detects a long holding call, the system makes a referral call.
Related links
ACA Parameters report