Use the Communication Manager System Management Interface (SMI) to apply the Communication Manager patch.
To apply patch on the duplex server, you must first apply the patch on the standby server, and then apply patch on the new standby server.
Before you begin
Deploy the Communication Manager Release 10.1.
Procedure
Log in to Communication ManagerSystem Management Interface using a service account.
On the Administration menu, click Server (Maintenance).
In the left navigation pane, click Miscellaneous > Download Files.
The system displays the Download Files page.
Select the File(s) to download from the machine I'm using to connect to the server option, click Choose File to browse the file from your local machine, and click Download.
In the left navigation pane, click Server Upgrades > Manage Updates.
The system displays the Manage Updates page.
Select the update ID and click Unpack.
The status of the selected file changes to unpacked.
Select the update ID and click Activate.
The status of the patch file changes to activated.
Note:
Activating Communication Manager Service Pack impacts service. You can schedule this activity in a maintenance window.
To apply patch on the duplex server, do the following on the Communication Manager SMI:
On the active Communication Manager server, go to Server Upgrades > Pre Update/Upgrade Step, and click Continue.
On the standby Communication Manager server, repeat step 1 to step 7.
On the active Communication Manager server, go to Server > Interchange Servers, and click Interchange.
On the new standby Communication Manager server, repeat step 1 to step 7.
Note:
If the upgrade is not successful, and you want to unlock the translations, then on the active Communication Manager server, go to Server Upgrades > Pre Update/Upgrade Step, and click Undo.
