Installing custom software patches

Last Updated : Jun 10, 2026 |

About this task

With this procedure, you can install a single software file, such as software patch, service pack, or a feature pack to an Avaya Aura® Communication Manager. With the custom patch deployment, you do not require the System Manager automation and analyze functions, so that the advanced administrators can fully control the deployment of hot fixes, patches, service pack, and feature packs.

Procedure

  1. On the System Manager web console, click Services > Solution Deployment Manager.
  2. In the navigation pane, click Upgrade Management.
  3. Select an Avaya Aura® application on which you want to install the patch.
  4. Click Upgrade Actions > Custom Patching.
  5. On the Upgrade Configuration page, click Edit.
  6. In the General Configuration Details section, in the Operation field, click Update.
  7. In Upgrade Source, select the software library where you have downloaded the patch.
  8. Optional Click the Auto Commit check box, if you want the system to automatically commit the patch.
  9. In the Upgrade Configuration Details section, in the Select patches for update table, select the software patch that you want to install.
  10. In the End User License Agreement section, click I Agree to the above end user license agreement.
  11. Click Save.
  12. On the Upgrade Configuration page, ensure that the Configuration Status field displays .

    If the field displays , review the information on the Edit Upgrade Configuration page.

  13. Click Upgrade.
  14. On the Job Schedule page, click one of the following:

    • Run Immediately: To perform the job.

    • Schedule later: To perform the job at a scheduled time.

  15. Click Schedule.

    On the Upgrade Management page, the Update status and Last Action Status fields display .

  16. To view the update status, click .

    The Upgrade Job Details page displays the detailed update checks that are in progress. Click Done to close the window.

    When the update is complete, the Update status and Last Action Status fields displays .

  17. Click Upgrade Actions > Installed Patches.
  18. On the Installed Patches page, in the Patch Operation section, click Commit.

    The page displays all software patches that you can commit.

    You can use Rollback and Uninstall options if you must rollback and uninstall the software patch.

  19. Select the patch that you installed, in the Job Schedule section, click Run Immediately.

    You can schedule to commit the patch at a later time by using the Schedule later option.

  20. Click Schedule.

    The Upgrade Management page displays the last action as Commit.

  21. Ensure that Update status and Last Action Status fields display .
    Note:

    If the patch commit fails or auto commit is not executed even after 24 hours, delete the snapshot that are not required. For information about deleting the virtual machine snapshot from host, see Deleting the virtual machine snapshot.

Related information
Patch Installation or Patch Updates
Installing software patches by using Solution Deployment Manager