Accessing the System Management Interface

Last Updated : Jun 10, 2026 |

About this task

You can gain access to System Management Interface (SMI) remotely through the corporate LAN connection, or directly from a portable computer connected to the server through the services port.

Procedure

  1. Open a compatible web browser.
  2. Depending on the server configuration, choose one of the following:
    • LAN access by IP address

      If you log on to the corporate local area network, type the unique IP address for Communication Manager in the standard dotted-decimal notation, such as http://192.152.254.201.

    • LAN access by host name

      If the corporate LAN includes a domain name service (DNS) server that is administered with the host name, type the host name, such as http://media-server1.mycompany.com.

  3. Press Enter.
    Note:

    If your browser does not have a valid security certificate, you see a warning with instructions to load the security certificate. If you are certain your connection is secure, accept the server security certificate to access the Logon screen. If you plan to use this computer and browser to access this or other virtual servers again, click the main menu link to Install Avaya Root Certificate after you log in.

    The system displays the Logon screen.

  4. In the Logon ID field, type your user name.
    Note:

    If you use an Avaya services login that is protected by the Enhanced Access Security Gateway (EASG), you must have an EASG tool to generate a response for the challenge that the Logon page generates.

  5. Click Continue.
  6. Type the password, and click Logon.

    After successful authentication, the system displays the home page of the Communication Manager System Management Interface.

  7. Check the software version by doing the following:
    1. Click Administration > Server (Maintenance).
    2. In the Server section, click Software Version.

    The Software Version page displays the software version of the active server.

  8. Check the application service status by doing the following:
    1. Click Administration > Server (Maintenance).
    2. In the Server section, click Process Status.

    The Process Status Results page displays the status of all the application services.