Optional Upgrade Sequence

Last Updated : Jun 10, 2026 |

With the Optional Upgrade Sequence feature, you can upgrade your core Communication Manager before upgrading your Survivable Remote Servers, formerly known as Local Survivable Processors (LSP). This sequence of upgrading has a limitation of configurations not synchronizing between the upgraded core Communication Manager and yet-to-be-upgraded Survivable Remote servers (LSP).

Caution:

Ensure that you read the Limitations of Optional Upgrade Sequence before implementing this upgrade sequence.

Note:

The Optional Upgrade Sequence feature does not apply to Survivable Core Server (SCS), formerly known as Enterprise Survivable Server (ESS). Always upgrade Survivable Core Server (ESS) before the core Communication Manager.

If you are using Avaya Solutions Platform (ASP) 130/S8300, ensure that the Optional Upgrade Sequence is feasible for your setup. To verify the feasibility, review the latest ASP documentation for compatibility of Communication Manager release with the underlying Avaya Solutions Platform hypervisor release.

With the Optional Upgrade Sequence feature, you can have your core Communication Manager and Survivable Remote Servers (LSP) in different compatible versions.

  • Supported versions of Core Communication Manager: Release 10.1.3.3 and later versions, Release10.2.1 and later versions.

  • Supported versions of Survivable Remote Servers (LSP): Release 8.1.3.x, Release 10.1.x.

Traditionally, the existing upgrade sequence requires that all the Survivable Remote Servers (LSP) are upgraded before the core Communication Manager. In environments with a large number of survivable remote sites, the upgrade of the core Communication Manager has to wait until the end of the Communication Manager upgrade to use the latest features and fixes. With the Optional Upgrade Sequence feature, you can upgrade your core Communication Manager to the latest software version and use the latest features and functionalities of the upgraded software before you upgrade your Survivable Remote Servers (LSP). The Optional Upgrade Sequence feature ensures that the Survivable Remote Servers (LSP) running a lower software version continue registering to the core Communication Manager running on a higher version. However, the configurations on the core Communication Manager do not synchronize with Survivable Remote Servers (LSP) because of the difference in the software versions. Any administrative changes to the upgraded core Communication Manager are unavailable to the Survivable Remote Servers (LSP) running on a lower software version. The core Communication Manager generates a warning File synchronization (FSY) alarm for the software version mismatch. The core Communication Manager clears the warning alarm after you upgrade the Survivable Remote Servers (LSP) to the same or a higher software version than your core Communication Manager. The administrative changes are also available after the upgrade. Use Optional Upgrade Sequence if you do not expect changes at the branch locations. Select Survivable Remote Servers (LSP) for later upgrades such that they will not be impacted by the limitations of Optional Upgrade Sequence feature.

While you use the latest features from the core Communication Manager, you can continue to upgrade your Survivable Remote Servers (LSP) to the same or a later software version than your core Communication Manager. For example, if you want to upgrade to Avaya Aura® R10.2 which offers Trellix Antivirus support, identify the Survivable Remote Server (LSP) locations where you do not expect administrative changes and upgrade them after you upgrade your core Communication Manager. The upgraded core Communication Manager can utilize the Trellix Antivirus feature at the main location. Note that the configurations from the upgraded core Communication Manager do not synchronize with the yet-to-be-upgraded Survivable Remote Servers (LSP). The yet-to-be-upgraded Survivable Remote Servers (LSP) can register with the core Communication Manager.

Optional Upgrade Sequence comparison

Use the Optional Upgrade Sequence feature if you require your core Communication Manager to utilize the features of the latest release before some of your Survivable Remote Servers (LSP). For example, in a setup with one core Communication Manager, one Survivable Core Server (ESS), and three Survivable Remote Servers (LSP), with the existing Upgrade Sequence feature, you must follow the order of upgrading. With the Optional Upgrade Sequence feature, you can upgrade the core Communication Manager before the Survivable Remote Servers (LSP). The following table provides a few examples of the upgrade paths:

Existing Upgrade Sequence

Optional Upgrade Sequence

  • Survivable Core Server (ESS)

    Release 10.2

  • Survivable Remote Server (LSP)1

    Release 10.2

  • Survivable Remote Server (LSP)2

    Release 10.2

  • Survivable Remote Server (LSP)3

    Release 10.2

  • Core Communication Manager

    Release 10.2

As the software versions of the Survivable Remote Servers (LSP) and the Core Communication Manager are same, the configurations synchronize between these servers and the admin changes are available on all servers.

Example 1:

  • Survivable Core Server (ESS)

    Release 10.2.1

  • Core Communication Manager

    Release 10.2.1

  • Survivable Remote Server (LSP)1

    Release 10.1

  • Survivable Remote Server (LSP)2

    Release 10.1

  • Survivable Remote Server (LSP)3

    Release 10.1

Example 2:

  • Survivable Core Server (ESS)

    Release 10.2.1

  • Survivable Remote Server (LSP)1

    Release 10.2.1

  • Main Communication Manager

    Release 10.2.1

    Warning alarm for yet-to-be upgraded LSPs.

  • Survivable Remote Server (LSP)2

    Release 8.x

  • Survivable Remote Server (LSP)3

    Release 10.1

Example 3:

  • Survivable Core Server (ESS)

    Release 10.2.1

  • Survivable Remote Server (LSP)1

    Release 10.2.1

  • Survivable Remote Server (LSP)2

    Release 10.2.1

  • Main Communication Manager

    Release 10.2.1

    Warning alarm for yet-to-be upgraded LSPs.

  • Survivable Remote Server (LSP)3

    Release 10.1

Important:
  • Plan carefully before you implement Optional Upgrade Sequence.

  • Optional Upgrade Sequence is available for Survivable Remote Servers (LSP). There is no change to the upgrade sequence for other Avaya Aura® components.

Note:

The fixes for any issues with the Optional Upgrade Sequence feature will be available in the latest supported versions. For more information, see Avaya Product Lifecycle Matrix.

Limitations of Optional Upgrade Sequence

The configurations on the core Communication Manager do not synchronize with the Survivable Remote Servers (LSP) because of the difference in the software versions. Any administrative changes to the upgraded core Communication Manager are unavailable to the Survivable Remote Servers (LSP) running on a lower software version. The core Communication Manager generates a warning File synchronization (FSY) alarm for the software version mismatch.

The alarm clears automatically, and the administrative changes synchronize from the core server after you upgrade the Survivable Remote Servers (LSP) to the same or a later software version than your core Communication Manager.

For more information about the FSY alarm, see

Avaya Aura® Communication Manager Alarms, Events, and Logs Reference