The following is a list of logins that are created during the Communication Manager software installation:

• root A default user login that cannot be removed . By default, a root user has complete access.

• sroot A root-level user login that is used by Avaya Services. The init, inads, craft, and rasaccess users are also Avaya services logins that are equivalent to customer super-users in CM. These logins (including sroot) can be removed if desired, but that does make the system difficult for services to troubleshoot should the need the arise. 

  Note:

  Sroot and root cannot login directly from either SSH or the web GUI.

• acpsnmp acpsnmp user is used internally by Communication Manager to handle SNMP-related tasks. As you can see, it has a shell of /sbin/nologin and cannot login on the Web or via SSH. It has customer super-user access because it needs to perform administration operations.  This user cannot be deleted, nor can the password be changed (it doesn’t have a password anyway). 

• csadmin csadmin is used by the System Manager orchestration software in Solution Deployment Manager to perform upgrades and other maintenance that is required. This login is a customer super-user that should not be removed in order to allow Solution Deployment Manager to continue working. 

• init, inads, rasaccess, craft, and csadmin Users with these users logins cannot change their passwords. The csadmin login user will use keys, and the other users are protected by EASG challenge-response logins.