Prerequisites

Last Updated : Jun 10, 2026 |

Serial Number

Prerequisites

Tasks/ Notes

1

Download the Avaya Aura® application software from the Avaya Support website at http://support.avaya.com. Copy the applications on the computer that you later use to perform the upgrade.

If you placed an order for the hardware, ensure that the hardware is available onsite.

Download the following files:

  • OVA files of Avaya Aura® applications from PLDS

  • DVDs for the Solution Deployment Manager client and Avaya Solutions Platform from PLDS

  • The license file from PLDS

  • Preupgrade and postupgrade service packs from the Avaya Support website at http://support.avaya.com.

2

Verify that the existing server is compatible with Release 10.2.x version of the application. If the existing server is incompatible, change the server accordingly.

See, Supported servers.

3

Keep the following information handy to create a backup on the remote server:

  • IP address

  • Directory

  • User Name

  • Password

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4

Ensure that Avaya Solutions Platform host and all virtual machines running on the host are on the same subnet mask. For more information, see Out of Band Management guide, and Installing the Avaya Solutions Platform 130 Series document.

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