Upgrading Communication Manager from Release 6.x to 10.2.x

Last Updated : Jun 10, 2026 |

About this task

For upgrading Communication Manager from Release 6.x to Release 10.2.x, first upgrade the entire Aura Solution from 6.x to 8.1.x, and then upgrade the Aura Solution to Release 10.2.x. You cannot directly upgrade the Release 6.x system to Release 10.1 and later.

For more information about upgrade sequence for Avaya components and solution, see Upgrade sequence for Avaya components.

For the supported server details, see Supported servers section.

For the supported footprint details, see Supported footprints section.

Procedure

  1. Upgrade Communication Manager from 6.x to Release 8.1.x.

    To upgrade from Communication Manager 6.x to 8.1.x, see Upgrading Avaya Aura® Communication Manager Release 8.1.x on the Avaya Support website.

  2. Upgrade from Communication Manager Release 8.1.x to 10.2.x.

    To upgrade from Communication Manager 8.1.x to 10.2.x, see the required section in this document.