Purpose

Last Updated : Jun 10, 2026 |

This document provides procedures for upgrading Avaya Aura® Communication Manager from Release 6.x, 7.x, 8.x or Release 10.1.x to Release 10.2.x on:

  • Avaya Solutions Platform 130 (Avaya supplied ESXi 7.0) environment.

  • VMware in customer-provided Virtualized Environment.

  • Avaya Solutions Platform 130 Release 6.0 (Avaya supplied Kernel-Based Virtual Machine on Red Hat Enterprise Linux 8.10) environment.

  • Customer provided Software-only environment.

Note:

Amazon Web Services (AWS), Google Cloud, Microsoft Azure and Kernel-based Virtual Machine (KVM) use the Software-only ISO deployments.

This document:

  • Includes upgrade checklists and maintenance procedures.

  • Does not include optional or customized aspects of a configuration.

The primary audience for this document is anyone who upgrades, configures, and verifies Communication Manager upgrade at a customer site.