Refreshing elements

Last Updated : Jun 10, 2026 |

Before you begin

  • On the User Settings page, configure the user settings.

  • To upgrade a Communication Manager device, you must configure a profile 18 user on Communication Manager. You cannot use init and craft user profiles while configuring a profile 18 user.

Note:
For Branch Session Manager, Session Manager, AES, and other elements (excluding Communication Manager), the user must follow these steps in sequence to ensure that the correct options appear in the Operation drop-down menu on the Upgrade Configuration page.

  1. Refreshing elements

  2. Analyzing software

  3. Performing the preupgrade check

Procedure

  1. On the System Manager web console, click Services > Solution Deployment Manager.
  2. In the navigation pane, click Upgrade Management.
  3. On the Upgrade Management page, do the following:
    1. Select one or more devices.
    2. Click Pre-upgrade Actions > Refresh Element(s).
  4. On the Job Schedule page, click one of the following:

    • Run Immediately: To perform the job.

    • Schedule later: To perform the job at a scheduled time.

  5. If you select Schedule later, select the date, time, and timezone.
  6. Click Schedule.

    The Last Action Status column displays and the Current Version column displays the current version of the element.