In addition to the known issues, the following key limitations apply to the operation of the IP Office system when configured as an IP Office ACO ATA Gateway.
Limitation |
Description |
Call waiting tone |
When call waiting is enabled on the user, the user only hears a single non-repeated tone to indicate a second incoming call. |
Unplugged Extensions |
After unplugging an analog extension, the IP Office system may still have an active Avaya Cloud Office™ registration for the extension. When that occurs, Avaya Cloud Office™ still attempts to route calls to the extension rather than to the extension's Avaya Cloud Office™ voicemail. |
User Short Codes |
IP Office systems in IP Office ACO ATA Gateway IP Office ACO ATA Gateway do not support user short codes. |
Extensions and User Auto-Creation |
For an existing system being reconfigured as an IP Office ACO ATA Gateway, re-running the initial configuration recreates a user for each physical extension port even if those users have previously been deleted. |