Limitations

Last Updated : Apr 06, 2023 |

In addition to the known issues, the following key limitations apply to the operation of the IP Office system when configured as an IP Office ACO ATA Gateway.

Limitation

Description

Call waiting tone

When call waiting is enabled on the user, the user only hears a single non-repeated tone to indicate a second incoming call.

Unplugged Extensions

After unplugging an analog extension, the IP Office system may still have an active Avaya Cloud Office™ registration for the extension. When that occurs, Avaya Cloud Office™ still attempts to route calls to the extension rather than to the extension's Avaya Cloud Office™ voicemail.

User Short Codes

IP Office systems in IP Office ACO ATA Gateway IP Office ACO ATA Gateway do not support user short codes.

Extensions and User Auto-Creation

For an existing system being reconfigured as an IP Office ACO ATA Gateway, re-running the initial configuration recreates a user for each physical extension port even if those users have previously been deleted.