Glossary

Last Updated : Apr 06, 2023 |

Abbreviation

Definition

ARS

Automatic Route Selection

An IP Office ARS entry is a set of short codes used to set which telephone line or lines the system should use to route calls.

ATA

Analog Terminal Adaptor

A device that allows an analog telephone to connect to a non-analog port. In this case, the IP Office is acting as an ATA for multiple analog extensions to connect to Avaya Cloud Office™.

FXS

Foreign Exchange Service

A term for scenarios where one telephone system supports extensions on another telephone system as if those extensions are local to itself. In this case, Avaya Cloud Office™ supports IP Office extensions as if directly connected to Avaya Cloud Office™.

PSAP

Public Service Access Point

The service to which calls to emergency numbers connect. The PSAP responder relays information as needed to the relevant emergency service. That information can include any address information held by the PSAP for the telephone number from which the emergency call originated.