Adding the ACO certificates

Last Updated : Jan 30, 2025 |

The following process uploads the certificates needed for TLS connection to Avaya Cloud Office™ (see Downloading the ACO certificates).

Warning:

  • This process causes IP500 V2A operation to slow for a minute and end any calls currently in progress.

Procedure

  1. Load the IP Office configuration in IP Office Manager.
  2. Select File > Advanced > Security Settings.
  3. From the navigation pane, select System.
  4. Click on the Certificates tab.
  5. In the Trusted Certificate Store section:
    1. Click Add.
    2. Select Import Certificate from file and click OK.
    3. Note the warning and click OK.
    4. Select the intermediate certificate file and click OK.
    5. Repeat the process for the root certificate file.
  6. Click OK.
  7. Click the icon.
  8. Select File > Configuration to return to normal configuration editing.

Next Steps

Related information
Configuring the IP Office system