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The connection between the IP Office and Avaya Cloud Office™ use SRTP and TLS. To support both, you need to obtain two certificates from Avaya Cloud Office™.
Certificate
Source
Intermediate Certificate
https://www.websecurity.symantec.com/content/dam/websitesecurity/support/digicert/thawte/ica/Thawte_EV_RSA_CA_2018.pem
Root Certificate
https://www.websecurity.symantec.com/content/dam/websitesecurity/support/digicert/thawte/root/DigiCertHighAssuranceEVRootCA.pem
Go to Configuring the IP Office system.
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