Adding IP Office licenses

Last Updated : Apr 06, 2023 |

You only need to follow this process if you are using a local PRI line for emergency calls and want to license additional PRI call channels above the default 8 per PRI port. Otherwise, go to Adding the ACO certificates.

The file is a single .xml file containing all the system licenses. These are issued against the serial number of the system's Avaya System SD card.

Procedure

  1. Load the IP Office configuration in IP Office Manager.
  2. From the navigation pane, select License.




    • When configured as an IP Office ACO ATA Gateway system, the IP Office shows two virtual licenses:ACO System and ACO User.

    • If the system already had a license file loaded, any other licenses, except IP500 Universal PRI (Additional channels), should appear as Dormant or Obsolete.

  3. Click Add and select the license .xml file for the system.
  4. IP Office Manager lists the licenses in the file. However, at this stage the reported status of the new licenses is incorrect.
  5. Click File > Close Configuration and then reload the configuration.
  6. From the navigation pane, select License again.
  7. Check the status of the licenses.

    • The ACO System and ACO User licenses should appear as Virtual.

    • Any optional IP500 Universal PRI (Additional channels) license should appear as Valid.

    • All other licenses should appear as Dormant or Obsolete.

Next Steps

Related information
Configuring the IP Office system