Creating a USB upgrade key for an IP Office R12.0.x PC upgrade

Last Updated : Mar 27, 2024 |

About this task

This process describes how to create a USB memory key for upgrading a PC based IP Office system from R11.1.3.x to R12.0.x.

After creating a USB upgrade key, you can use the same USB upgrade key to upgrade multiple R11.1.3.x servers.

warning

This process erases all existing files and folders on the USB key without any chance of recovery.

Rufus USB creation software

You cannot use the Avaya USB Creator software for the processes in this manual. You must download and use Rufus R4.4 or higher. You can download Rufus from https://rufus.ie/.
IP Office R12.0.x server PC ISO file

Ensure that you select the correct iso file. For PC servers, the file name starts with abe, followed by the software version.
256GB+ USB memory key

PC server upgrades require a USB memory key of at least 256GB. The minimum size is important, as the upgrade process uses the USB memory key to store and restore IP Office data during the upgrade.

Insert the USB memory key into a Windows PC.
Start Rufus.
Use the Device field to select the USB memory key.
Next to the Boot selection field, click SELECT and select the iso file.
- Ensure that you select the correct iso file. For PC servers, the file name starts with abe, followed by the software version.
Select the following other options:
- Volume label: If necessary, change this to AVAYA with no quotation marks.
- File System: Leave this as Large FAT32.
Click Start.
1. Select Write in ISO Image mode and click OK.
2. If Rufus displays a message about downloading ldlinux.sys and ldlinux.bss files, select Yes.
  - Rufus does this only once. It downloads the files to the C:\Users\<name>\AppData\Local\Rufus folder.
3. When Rufus displays a warning about the process erasing all existing data, click OK.
4. The application shows the progress of unpacking the iso file onto the USB memory key. This takes up to 10 minutes.
5. When the process has completed, Rufus displays "READY". Click CLOSE.
Open the USB memory key in file manager.
1. Open the USB folder.
2. Copy and paste the avaya_autoupgrade.conf and syslinux.cfg files to the root folder of the USB memory key.
  warning
  - Do not copy any other files: Copying any other files will cause the USB to run a new install and erase all existing files on the server.
The USB upgrade key is now ready for use.

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