Voicemail call flows missing

Last Updated : Jul 24, 2023 |

Condition

During the upgrade, the customized call flows are not migrated (the voicemail service .mdb file). However, the original call flows are still present in the editable file used by the Voicemail Pro client (the .vmp file).

Solution

Procedure

  1. Connect to the voicemail service using the Voicemail Pro client.
  2. Check that the customized call flows are present.
  3. Click Save & Make live.