Viewing Adjunct/Switch Application Interface User-to-User Information

Last Updated : Dec 02, 2021 |

About this task

If an incoming call has user-to-user Information (UUI) associated with it, the UUI feature button lights on the phone screen. When you press the UUI feature button, the phone displays the user-to-user information on the Agent Information line with the UUI icon before the call information. UUI replaces the collected digits information for a short period of time.

Procedure

  1. During an incoming call, press the UUI feature button.
  2. Optional If UUI associated with the call does not fit in the phone screen, to view all the UUI details, press Next.
  3. To clear UUI from the phone screen, press Exit.