For Avaya J159 IP Phone, a limited login and logout agent mode is available. This mode needs to be enabled by your system administrator. With this mode enabled, the agent login and logout feature button is available on your phone user interface in Features > Agent login or Features > Agent logout.

When this mode is enabled, the phone does not display Agent Information or Agent Status lines, MWI indication or Agent Skills pop-up after you log in as an agent. The phone displays your Agent ID on the application header. With Avaya J159 IP Phone, you need to use other call center applications to perform advanced Agent tasks.