72 Hours Nuisance rule

Last Updated : Oct 28, 2025 |
Prolog information

Scenario

The following table provides the details of the contact and multiple phones associated with each contact:
Contact
Phone 1
Phone 2
Phone 3
X
1111
2222
3333
Y
1111
2222
4444
Z
1111
8888
7777

Common address restriction

If there is a nuisance call on 2222 of contact X, then the 72Hours NUISANCE rule restricts any repeat calls. The following table explains the detail status of repeat calls restriction for each phone number of each contact:
Contact
Phone Number
Restricted
X
1111, 2222 and 3333
Yes
Y
1111 and 2222
Yes
Y
4444
No
Z
1111
Yes
Z
7777 and 8888
No

Nuisance call window extensions

If there is a nuisance call on 2222 of contact X on April 1, 2017 at 10:20:00 and a nuisance call on 4444 of contact Y on April 1, 2017 at 14:20:00, then the 72Hours NUISANCE rule restricts any repeat calls. The following table explains the detail status of repeat calls restriction for each phone number of each contact:
Contact
Phone Number
Restricted
X
3333
Yes till 4th April 2017 10:20:00.
X
1111 and 2222
Yes till 4th April 2017 14:20:00