Creating XMPP relay service for Avaya one-X® Portal

Last Updated : May 29, 2023 |
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Use this procedure to provide the remote worker endpoints with access to the XMPP service on Avaya one-X® Portal that is part of the internal-side IP Office deployment. You can enable this access by configuring an XMPP relay through Avaya SBC.
  1. On the EMS web interface, in the navigation pane, click SBC.
  2. In the navigation pane, click DMZ Services Relay.
  3. Click XMPP.
  4. Click Add.
  5. In the Service Name field, enter tenant2-XMPP.
  6. In the Listen IP field, select A1-tenant-RW.
  7. In the Listen Port field, enter 8566.
    STEP RESULT:
    Avaya SBClistens to incoming XMPP messages that it relays to the XMPP service on the internal side.
  8. In the XMPP Domain field, enter xmpp.tenant2-ipo.com.
  9. In the Remote IP field, enter192.168.101.112 .
  10. In the Port field, enter 8566.
  11. In the Connect IP field, select B1-tenant-IPO and select 192.168.1.10.
  12. Click Finish.