You must perform the tasks listed in the following table on the Avaya Aura® Device Services web administration portal. The table provides a description of the tasks and reference links to topics in the Administering Avaya Aura® Device Services guide.
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Task
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Description
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Reference
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Enable cross-origin resource sharing (CORS).
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To enable Avaya Workspaces to use the on-premise Avaya Aura® Device Services search APIs, enable CORS for the Avaya Workspaces domain.
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For more information about configuring CORS, see the following sections in Administering Avaya Aura® Device Services:
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Cross-origin resource sharing
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Enabling Cross-origin resource sharing for the Service Interface
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Enabling Cross-origin resource sharing for the Administrator Interface
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Configure single sign-on client ID Mapping.
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To support Avaya Workspaces single sign-on flow, you can configure Avaya Aura® Device Services client ID mapping.
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For more information about configuring SSO client ID mapping, see the following sections in Administering Avaya Aura® Device Services:
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Install Avaya Aura® System Manager, Private, or Third-party CA certificate on the agent's system.
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If Avaya Aura® Device Services uses Avaya Aura® System Manager, Private, or Third-party CA certificate, you must install that CA certificate on the agent's system, where the agent uses Avaya Workspaces through the browser.
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For more information about certificate issues, see the Avaya Workspaces Client cannot connect to Avaya Aura® Device Services section in Administering Avaya Aura® Device Services.
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Configure session count.
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For the Avaya Experience Platform™ (On-Prem + Connect) deployment, you must update the value of the Concurrent HTTP session per User field to 135. This configuration change impacts the service and Avaya Aura® Device Services automatically restarts.
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For more information about configuring the number of active sessions that are available for each user, see the Managing application sessions section in Administering Avaya Aura® Device Services.
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