Performing fallback to existing Avaya Experience Platform™ On-Prem client

Last Updated : Oct 28, 2024 |
Prolog information
Use this procedure to fallback from SIPCC station to H.323 station type.
Note:
Configure minimum three call appearances (call-appr) buttons.
  1. Use the SSH client to connect to the Communication Manager System Access Terminal (SAT) interface.
  2. Run change station n where n is the station number.
  3. Set the Type field to H.323 station types.
  4. In the Security Code field, enter a code number.
  5. On page 4, in the BUTTON ASSIGNMENTS area, add the following buttons:
    ADDITIONAL INFORMATION:
    • call-appr
      Note:
      By default, there are three call-appr buttons configured. Add additional call-appr if required.
    • after-call
    • aux-work
    • auto-in or manual-in
    • work code
  6. Set IP SoftPhone to y.