Use the following table for Avaya Aura® Device Services directory search:
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IP Transport
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Ports
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Protocol
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Destination IP CIDR or FQDN
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Purpose - Access on-premise Avaya Aura® Device Services from the browser of the agent.
Data Type - Directory search.
Direction - From browser to Avaya Aura® Device Services.
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TLS/TCP
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443
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HTTPS/WSS
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Customer premise Avaya Aura® Device Services FQDN.
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Note:
Ensure that the TLS connection to port 443 is open from Avaya Aura® Device Services to *.avayacloud.com. If the TLS connection to port 443 is closed, the client ID mapping for Avaya Workspaces fails in Avaya Aura® Device Services and you cannot perform a directory search.
