Validating Avaya Aura® Device Services integration

Last Updated : Sep 25, 2023 |
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Perform the following steps to validate the Avaya Aura® Device Services integration with Avaya Experience Platform™ (On-Prem + Connect).
  1. Log in to Avaya Workspaces.
    STEP RESULT:
    Avaya Workspaces displays the agent state as Connected.
  2. Click the Name, number or email field.
    STEP RESULT:
    Avaya Workspaces displays the following menu options:
    • Enterprise Directory
    • Contact Center Users
    • Contact Center Services
    • Phone Extensions
  3. Click Start Work.