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Deploying Avaya Experience Platform™ (On-Prem + Connect)

Notices
Introduction
- Purpose
Overview
Deployment process
- Deployment process flow
- Ordering Avaya Experience Platform™ (On-Prem + Connect)
Planning and preconfiguration
Deploying Avaya Aura®
- Avaya Aura® deployment
Deploying Avaya Aura ® Device Services
- Avaya Aura® Device Services deployment
- Adding the Avaya Hybrid Cloud Gateway FQDN on Avaya Aura® Device Services
Deploying Avaya Hybrid Cloud Gateway
Post-deployment tasks
System requirements
Avaya Session Border Controller and System Manager configuration
Configuring the Avaya Hybrid Cloud Gateway SIP listening port
Troubleshooting
- Not all nodes of a cluster are running when configuring the SIP listening port
- Port is already in use or other system errors while configuring the SIP listening port
Small profile cluster to large profile cluster migration
Avaya Hybrid Cloud Gateway - Backup, Restore, and Rollback
Disaster Recovery
Resources
- Documentation
  - Related documents
  - Avaya Documentation Center navigation
- Training
- Support
  - Using the Avaya InSite Knowledge Base
Checklist to support a single node deployment of Avaya Hybrid Cloud Gateway
Adding more nodes to an existing cluster
Removing an existing node from the cluster
Upgrade Avaya Hybrid Cloud Gateway nodes
- Upgrading the Avaya Hybrid Cloud Gateway cluster setup
- Upgrading during zero downtime
Decommissioning and adding a new Avaya Hybrid Cloud Gateway
- Migrating agents between Avaya Hybrid Cloud Gateway clusters
Provisioning a new SIP Agent
Provisioning an existing H.323 agent migration - Convert station to SIP
- Converting existing H.323 station in Communication Manager to SIP station
- Creating a new Session Initiation Protocol (SIP) user in System Manager
Provisioning an existing H.323 agent migration - Additional SIP station
Failover scenarios
- Performing fallback to existing Avaya Experience Platform™ On-Prem client
- Changing the station type to SIP
Avaya Aura® Communication Manager settings
Firewall port matrix for Avaya Workspaces
- Firewall port matrix for Avaya Workspaces
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  - Microsoft
  - Statsig
  - Pendo
  - Adobe

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Port Matrix

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Last Updated : Dec 19, 2023 |

Avaya Experience Platform™

Avaya Experience Platform™ (On-Prem + Connect)

Deploying

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Deploying Avaya Experience Platform™ (On-Prem + Connect)

Table of Contents

Port Matrix