Administering Avaya Workspaces for CRM for Avaya Experience Platform™ Public Cloud

Downloading the CRM configuration file

Last Updated : Jul 12, 2024 |

Prolog information

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Go to https://support.avaya.com to download the Call Center Definition or Software Package for your CRM.
Navigate to Support for ProductDownloads.
In the Enter Product Name field, enter Avaya Experience Platform™ Public Cloud.
STEP RESULT:
A list of available software packages is displayed.

This configuration file is also available on https://plds.avaya.com/ under the name Experience Platform Workspaces for CRM.

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