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Deploying Avaya Contact Center – Extended Capacity
AE Services configuration checklist
To configure AE Services in your contact center, perform the following tasks:
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No.
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Task
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Reference
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Notes
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1
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On the Configuration Server web portal, configure the AE Services server properties.
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For more information about configuring AE Services server properties, see Configuring AE Services server properties.
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2
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On the Configuration Server web portal, add the AE Services server.
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For more information about adding AE Services servers, see Adding an AE Services server on the Configuration Server web portal.
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3
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Log in to the AE Services management console.
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For more information about logging in to the AE Services management console, see the AE Services overview section in Administering Application Enablement Services for Avaya Contact Center – Extended Capacity.
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4
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On the AE Services management console, import the trusted CA certificate.
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For more information about importing certificates, see the certificate management section in Administering Application Enablement Services for Avaya Contact Center – Extended Capacity.
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Import the same trusted CA certificate that you imported into the contact center truststore.
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