Verify that you can log in to endpoints with the agent login ID and password associated with a test agent configuration. This procedure describes how to log in as an agent to Avaya J100 Series IP Phones and Avaya 9600 Series IP Deskphones.
For more information about agent login in a CTI application, see your CTI application documentation.
Before you begin
Obtain the agent login ID and password associated with the test agent configuration.
To access the Login screen, do one of the following:
On Avaya J100 Series IP Phones, go to Main MenuFeaturesAgent Login.
On Avaya 9600 Series IP Deskphones, go to FeaturesAgent Login.
