Generating a certificate signing request

Last Updated : Sep 18, 2026 |
Prolog information
Metadata
Keywords:
Generate CSRs for each Configuration Server and Routing Core Server used in your contact center deployment.
  1. Do one of the following:
    • Open the console on the active Configuration Server.
    • Use the SSH client to log in to the active Configuration Server.
  2. Run the following command:
    ADDITIONAL INFORMATION:
    cd mega/deployment_manager/
  3. To generate a CSR, run the following command:
    ADDITIONAL INFORMATION:
    ./installMega.sh certificate generate_signing_requests
  4. When prompted, enter the CSR passphrase.
  5. To confirm your CSR passphrase, re-enter the passphrase.
    STEP RESULT:
    After you enter the CSR passphrase, the Deployment Manager stores .csr files for all contact center servers used in your contact center deployment in the /var/opt/Avaya/cert/ directory.
Next steps
Submit CSRs to your CA.
Related links
On-premises contact center deployment environments