Logging in to the Configuration Server web portal as a super administrator

Last Updated : Feb 25, 2023 |
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Log in to the Configuration Server web portal as a super administrator to access the Security App, add new contact center users, and manage their roles and permissions.
The default login and password for a super administrator is admin. When you log in to the Configuration Server web portal for the first time, you must change the default credentials.
Before you begin
  • Ensure you have the latest version of Google™ Chrome, Microsoft Edge, Mozilla Firefox, Opera, or Safari.
  • Obtain the Configuration Server IP address. Specify the Configuration Server IP address when editing the installation file during the contact center deployment.
  1. In your browser, enter the Configuration Server IP address and port number in the following format:
    ADDITIONAL INFORMATION:
    https://<Configuration Server IP address>:8201
    In the geo-redundant HA deployment, enter the virtual IP address and port number of the Configuration Server.
  2. In Username or email, type the username for the super administrator account.
  3. Click CONTINUE.
  4. In Password, type the super administrator password.
  5. To view the entered password, click the Hide icon.
  6. Click LOGIN.
    STEP RESULT:
    The Configuration Server redirects you to the App Launcher screen.
  7. Click Security.
    STEP RESULT:
    The Configuration Server displays the Welcome screen of the Security App.