You must configure the External Data Mart feature while configuring the ContextStoreManager service. Consider the following factors before you configure External Data Mart:

• Database: You must install a database server that Context Store supports.

  Note:

  The Context Store database owner requires a minimum of 100 connections to the external database.

• Network: The database must be in the same LAN as the Avaya Breeze® platform host where you have installed Context Store.

• Database user: You must create a user account for Context Store to connect to the database. The user account must have permissions to read and write database entries for Context Store.

  Note:

  • If you are using the Microsoft SQL server: You must set the Context Store database as the default database from the security profile of the database user.

• Database space: You must plan the space requirements for your database. The average size of a context is 2 KB in raw JSON data. However, this size might differ significantly depending on your configuration.

• Verification: After you create the database tables, perform the following tasks to verify the database and the tables. For specific instructions on the verification process, see the documentation of your database.

  • Test the database connection.

  • Log in to the database and verify if you have created the database tables successfully.

  • Test if the user account that you have created for Context Store has the required permissions.

Context Store database tables store all data in ASCII format. To enable Context Store EDM to store a language that uses unicode characters, the database administrator must set the correct collation type for the desired language on the database. You must configure the collation type before creating the EDM schema.