Configuring Context Store licenses

Last Updated : Apr 11, 2021 |

Before you begin

  • Ensure that you have obtained the Context Store license from Avaya PLDS.

  • Ensure that the Avaya Breeze® platform license is installed on System Manager.

    In System Manager, click Elements > Avaya Breeze > Server Administration to see the current status of each Avaya Breeze® platform server platform license.

About this task

This task provides information about configuring Context Store license in System Manager.

Procedure

  1. On the System Manager Home page, select Services > Licenses.
  2. Select Install License.
  3. Browse to the location of the Context Store license.
  4. Select the license file and click Install.

    The system installs the license file.

    In the left navigation pane, the system displays CONTEXT_STORE under Licensed Products.

  5. To verify if the license file is installed successfully:
    1. Click Elements  > Avaya Breeze > Service Management > Services.
    2. In the License mode column, verify that the column displays a check mark for the Context Store node.

      The following licensing modes apply to all the Avaya Breeze® platform and Context Store licenses

      • Normal: Context Store has a valid license file for normal operation of Context Store.

      • Error: Context Store is operating in 30 day grace period. All the functionalities of Context Store are still available. However, to get Context Store back to the normal mode, you must install a valid license file before the grace period expires.

      • Restricted: Context Store has exceeded its 30 day grace license period and has no access to the Avaya Breeze® platform.

      For more information on licensing modes and licensing for the Avaya Breeze® platform, see the Avaya Breeze® platform documentation.

      The Avaya Breeze® platform licensing audit runs every 9 minutes. Any license changes including install or uninstall actions on the WebLM server takes time to reflect on the user interface. The latest license information thus takes a maximum of 9 minutes to reflect in the Avaya Breeze® platform Element Manager.