Context Store SOAP is an optional snap-in service that provides access to Context Store functionality for SOAP clients. All the Context Store operations available through the ContextStoreRest interface are also available through this Simple Object Access Protocol (SOAP)-compliant interface. A Web Service Definition Language (WSDL) file and schema define the ContextStoreSoap interface.
Both the ContextStoreRest and ContextStoreSoap interfaces are deployed on the same Avaya Breeze® platform cluster. Context Store routes the requests received through the SOAP interface to the ContextStoreRest interface on the local Avaya Breeze® platform node. The ContextStoreSoap snap-in sends the SOAP XML envelopes to the clients as defined by the schema in the snap-in WSDL.
You can download the ContextStoreSoap WSDL from http(s)://clusterip/services/CSSoap/wsdl/cs/Cs.wsdl .
Note:
In a geo-redundant deployment, you cannot download the ContextStoreSoap WSDL through the IP address of a customer-provided geo load balancer. You must download the WSDL directly from either of the clusters in the configuration and then update with the IP address of the geo load balancer.
Avaya Aura® Contact Center (AACC) uses Context Store SOAP interface as a web interface to send and receive context data. The SOAP interface is compatible with the Database Integration Wizard (DIW) application of AACC. So the SOAP web service calls can be invoked from the AACC script.
ContextStoreSoap snap-in is installed as an SVAR file. For more information, see Installing the optional Context Store services.
For more information about ContextStoreSoap and the complete API documentation, see Avaya Context Store Snap-in Developer Guide.
