Configuring an Amazon S3 archiving connector

Last Updated : Aug 31, 2023 |

About this task

After configuring an Amazon S3 storage folder, you can use the following process to use it as a connector for archiving call recordings from the primary call storage folder.

Before you begin

Ensure you have an Amazon S3 container, access key, and secret key. See Creating an Amazon S3 bucket for Media Manager.

Procedure

  1. Log in to Web Manager on the server hosting Media Manager.
  2. Click Applications > Media Manager > Connectors.
  3. Click Add.
  4. Select Amazon S3 Bucket.
  5. On the Add Amazon S3 Storage Connector window, in the Name field, type the name of the connector.
  6. Enter Bucket Name.
  7. Enter the Parent Folder name.
  8. Enter User Access key ID.
  9. Enter User Secret access Key.
  10. Use the Encrypt Recording setting to select whether recordings should be encrypted. Note, you cannot set Encrypt Recording back to NO after saving the connector.
    • If encrypted, recordings can only be replayed from IP Office menus. Recordings are unencrypted when downloading from an IP Office menu.

    • If unencrypted, you must ensure that access to recordings in the archive complies with local data protection and privacy requirements.

  11. Click Test Connection. If connection is successful, click Create. Otherwise, check and adjust the settings as required.
  12. To start using the connector for archiving, select the connector from the Active Connector field and click Update.

Result

  • Media Manager will regularly copy new recordings from the primary call storage folder to the archive storage.