Encryption of recordings

Last Updated : Sep 06, 2023 |

For IP Office R11.1 and higher, Media Manager encrypts all recordings stored in its primary call storage folder.

  • You can only play encrypted recordings through IP Office interfaces such as IP Office Web Manager or the User Portal.

  • Media Manager decrypts recordings when downloaded using the IP Office interfaces. Recordings download using any other method, such as SSH access, remain encrypted.

For external archive connectors, you can select whether encryption is used.

  • If encryption is enabled on a connector, it cannot be switched off.

  • If encryption is not enabled on a connector, you must ensure that access to recording in the remote archive complies with local data protection and privacy requirements.