At minimum, Media Manager needs to be configured with the location from which is should collect call recordings made by the voicemail service and the location where it should then store those recordings. This is done through the web manager menus of the server hosting Media Manager.
Before you begin
Ensure that the primary storage for recordings has been configured:
Login to Web Manager on the server hosting Media Manager.
Click Applications > Media Manager > Configuration.
In the Handover Folder field, check that the path is set to /opt/vmpro/MM/VRL. This is the path to which the voicemail service saves recordings it has been instructed to make available to Media Manager.
Set the Call Storage Type as required:
If set to Local Hard Drive, in the Call Storage Path, enter the path /additional-hdd#1/partition1. This should match the path and partition set for the additional hard drive where Media Manager should store call recordings.
If set to Hosted Storage, set the Hosted Storage Type and complete the required details for the cloud-based storage.
Edit any other Media Manager settings as required by the customer.
Click Update.
Next Steps
Having configured the service, on systems where it is running on an IP Office Application Server supporting voice for an IP500 V2 system, the address of the IP500 V2 system needs to be added. See Configuring the IP500 V2 System Address.
