Archiving to an External NAS

Last Updated : Jan 27, 2021 |

IP Office Media Manager can archive call recordings to a Network-Attached Storage (NAS). The archived recordings on NAS are then made available to the users through Media Manager and web admin interface.

  • Media Manager support NAS archiving of recordings at the maximum recording call rate.

  • Media Manager runs a scheduling task to archive any new recordings every 5 minutes.

Tested example scenarios include:

  • 18000 recordings of 5MB each takes approximately 1 hour to archive to an external NAS drive.

  • 3000 recordings of 15MB each takes approximately 8 minutes to archive to an external NAS drive.

Note:

When you configure NAS or any connector for the archival process, and when the Media Manager file is processed from source to the destination, along with new recordings it also archives the old recording file into the configured NAS or connector driver.

If a recording file is deleted in the call storage path due to Days to Retain Calls or space limit, the media manager checks the recording file in the NAS or connector archival. If you cannot play the recording in NAS, then please contact your administrator.