If the Server Edition Primary is unavailable, Media Manager is also unavailable. However, if you have configured Voicemail Pro resilience, the secondary server continues to record calls but cannot transfer them to the primary server.

Access to recordings resumes when the primary server comes back into service. After that, the two servers use SFTP to transfer call recordings made during resilience from the secondary server to the primary server.

For more information, see the Administering IP Office Voicemail Pro and IP Office Resilience Overview manuals.