Licensing

Last Updated : Aug 31, 2023 |

Non-subscription IP Office systems require the following licenses:

  • Standalone IP500 V2 system requires a Media Manager subscription.

  • IP Office Server Edition, the primary server requires a Media Manager subscription.

  • IP Office Select using dual-active voicemail servers, both the primary and secondary servers need a Media Manager license.

On systems that use PLDS licensing, Media Manager requires a VMPro Media Manager license to operate. Upgraded systems with an existing Voice Recordings Administrator license (used for Contact Recorder) can continue to use that license.

  • Trial Period: On systems without a license, Media Manager operates for a 90-day trial period. This period starts when you start the Media Manager service in the system. After the trial period ends, IP Office Media Manager stops further recordings but keeps the recordings made during the trial period. You can add a license any time during the trial period or after its expiry.

Applying licenses

For information about applying licenses, see the Applying licenses topic in Administering Avaya IP Office™ Platform with Manager or Administering Avaya IP Office™ Platform with Web Manager.

Related information
Media Manager Setup