Switching the call recording warning on/off

Last Updated : Jul 08, 2020 |
In many countries, it is requirement to warn those involved in a call that they are being recorded. One method for doing this is to enable the Advice of Call Recording (AOCR) message provided by the Voicemail Pro server.
  • The Play Advice on Call Recording option is enabled by default.

  • When the call is using analogue trunks, on outgoing calls it can not be guaranteed that a caller hears an 'advice of recording' announcement. Analogue trunks do not support call status signalling, so the announcement is played as soon as the trunk is seized even if the call is ringing and has not been answered.

About this task

Use this procedure to enable advice of call recording.

Procedure

  1. From the Voicemail Pro client, select Administration > Preferences > General.
  2. Click Play Advice on Call Recording check box.
  3. Click OK.
  4. Click Save & Make Live.