AE Services compatibility with Communication Manager Release 10.2.x CTI interfaces

Last Updated : May 13, 2019 |

AE Services relies on the CLAN and the Processor Ethernet for communications with Communication Manager. The CLAN and the Processor Ethernet reside on Communication Manager.

Note:

Switch connections, H.323 links, and SMS connections can be established directly to the Processor Ethernet on Communication Manager on supported hardware. For more details, see Avaya Aura® Communication Manager Overview and Specification.