The Session Initiation Protocol (SIP) is a control (signaling) protocol for creating, modifying, and terminating sessions with one or more participants. These sessions include Internet telephone calls, multimedia distribution, and multimedia conferences. In more familiar terms, SIP means real-time communication, presence, and collaboration in a variety of forms including voice, video, or instant text messaging.
AE Services 8.0.1 and later support J169 and J179 series phones with SIP 2.0 firmware. The station type must be set to 96x1SIP or 96x1SIPCC for 1PCC operation for Communication Manager 8.0. From Communication Manager Release 8.0.1, you can use J169 or J179 template.
The requirements for SIP support are as follows:
Communication Manager
Session Manager
AE Services with Communication Manager and Session Manager introduced the ability to control Avaya SIP endpoints through TSAPI/JTAPI. This capability is not available through DLG.
The following table lists the SIP endpoints that have been tested to date.
In general, all AE Services third-party call control functions are supported for these SIP endpoints, except for the limitations outlined in the next section.
Endpoint |
Administered as |
Endpoint Firmware |
AE Services Release |
Communication Manager/Session Manager Pair |
Communication Manager- ES Release |
Session Manager Release |
9620 |
9620SIP |
2.6 SP12 |
10.2.x |
10.2 |
10.2 |
9640 |
9640SIP |
2.6 SP12 |
10.2.x |
10.2 |
10.2 |
9640G |
9640SIP |
2.6 SP12 |
10.2.x |
10.2 |
10.2 |
9630G |
9630SIP |
2.6 SP12 |
10.2.x |
10.2 |
10.2 |
9650 |
9600SIP |
2.6 SP12 |
10.2.x |
10.2 |
10.2 |
9601 |
9608SIP |
6.4 |
10.2.x |
10.2 |
10.2 |
9608 |
9608SIP/9608SIPCC* |
6.4 |
10.2.x |
10.2 |
10.2 |
9611 |
9611SIP/9611SIPCC* |
6.4 |
10.2.x |
10.2 |
10.2 |
9621 |
9621SIP/9621SIPCC* |
6.4 |
10.2.x |
10.2 |
10.2 |
9641 |
9641SIP/9641SIPCC* |
6.4 |
10.2.x |
10.2 |
10.2 |
Avaya Workplace Client |
9641SIP |
3.24 |
10.2.x |
10.2 |
10.2 |
J129 |
J129 |
4.0.1 |
10.2.x |
10.2 |
10.2 |
J139 |
J129 |
4.0.1 |
10.2.x |
10.2 |
10.2 |
J169 |
J169/J169CC* |
4.0.1 |
10.2.x |
10.2 |
10.2 |
J179 |
J179/J179CC* |
4.0.1 |
10.2.x |
10.2 |
10.2 |
*: If you want to use the endpoints for Avaya Experience Platform® On-Prem (AXP On-Prem, formerly Avaya Aura® Call Center Elite) operations, you must administer the endpoint with type or endpoint profile as CC.
