Capacities for calls in DMCC applications

Last Updated : Oct 27, 2023 |

The number of simultaneous active calls that Device, Media, and Call Control (DMCC) applications can expect to handle depends on different factors.

  • If either Client or Server Media mode is used, the following must be taken into consideration:

    • Your application’s demand for VoIP resources relative to the VoIP resources available on Communication Manager

    • The codec used and packet size chosen for media

    • Media encryption

  • Whether encryption is used for the application link or the signaling link

Compare the DMCC capacities listed in Table : 1 and Table : 2 with the Communication Manager resources and capacities described in capacities for DMCC to ensure that you have adequate Communication Manager resources for a given DMCC implementation.

Note:

Registration for each call for recorders in the high traffic call centers are not supported.

These capacities are based on the AE Services Profile 3.

Table 1: Non-server media (client media, telecommuter, and no-media)

Session and H323 Signaling Encryption Profile

AE Server Capacity

Traffic Rate for Applications

None

8,000 endpoints and a 36,000 BHCC on the Avaya Common Servers.

For Processor Ethernet, AE Services and Communication Manager can support up to 20 outstanding registration requests by an application at any time.

PIN-EKE

3,200 endpoints and a 28,800 BHCC on the Avaya Common Servers.

For Processor Ethernet, AE Services and Communication Manager can support up to 20 outstanding registration requests by an application at any time.

H323TLS

4,000 endpoints and a 18,000 BHCC on the Avaya Common Servers.

For more information see, Additional AE Services Restrictions.

For Processor Ethernet, AE Services and Communication Manager can support up to 20 outstanding registration requests by an application at any time.
Note:

For Non-ASL application network, if remote Avaya WebLM is used without reserved licensing, delay or latency between AE Services and Remote Avaya WebLM must be in the permissible value.

When AES is configured with reserved licensing, the time it takes for registering the stations is lesser compared to AES Configured without reserved licensing.

Table 2: Server media

Code type

AE Server capacity

Traffic rate for applications

No signaling and media encryption

G729

120 endpoints

For Processor Ethernet, AE Services and Communication Manager can support up to 20 outstanding registration requests by an application at any time.

G711

75 endpoints

For Processor Ethernet, AE Services and Communication Manager can support up to 20 outstanding registration requests by an application at any time.

Signaling and media encryption

G729

96 endpoints

For Processor Ethernet, AE Services and Communication Manager can support up to 20 outstanding registration requests by an application at any time.

G711

60 endpoints

For Processor Ethernet, AE Services and Communication Manager can support up to 20 outstanding registration requests by an application at any time.