Routing

Last Updated : Oct 04, 2012 |

Selecting an appropriate path for a call. When a routing application is started, it sends route registration requests, which contain a device ID, to Communication Manager. Routing requests instruct Communication Manager to send all incoming calls to these device IDs. The TSAPI or CVLAN Service sends the call to the application for routing. Communication Manager does not route these calls. Also referred to as adjunct routing.