With Avaya Experience Platform™ (On-Prem + Connect), the following data is sent to the Avaya cloud:
Voice signaling
Voice media
Administrative data: Selected agents and passwords, extension, and reason codes
With Avaya Experience Platform™ (On-Prem + Connect), the following operations are performed from the Avaya cloud:
Remote monitoring and log retrieval
Restart and upgrade of Avaya Hybrid Cloud Gateway
Configuration of Avaya Hybrid Cloud Gateway with Avaya Aura® components
The customer administrator must acknowledge the terms and conditions when registering the first Avaya Hybrid Cloud Gateway of the tenant as part of the deployment.