Privacy and security

Last Updated : Oct 23, 2023 |
Prolog information
With Avaya Experience Platform™ (On-Prem + Connect), the following data is sent to the Avaya cloud:
  • Voice signaling
  • Voice media
  • Administrative data: Selected agents and passwords, extension, and reason codes
With Avaya Experience Platform™ (On-Prem + Connect), the following operations are performed from the Avaya cloud:
  • Remote monitoring and log retrieval
  • Restart and upgrade of Avaya Hybrid Cloud Gateway
  • Configuration of Avaya Hybrid Cloud Gateway with Avaya Aura® components
The customer administrator must acknowledge the terms and conditions when registering the first Avaya Hybrid Cloud Gateway of the tenant as part of the deployment.