Avaya Experience Platform™ (On-Prem + Connect) supports localization for Application Center, Avaya Workspaces, and Avaya Workspaces for CRM. Avaya Experience Platform™ Public Cloud supports multiple languages.
The agent, supervisor, or administrator can select the preferred languages during session initiation and view the online help in each of the following supported languages:
Brazilian-Portuguese
English (US)
French
German
Hebrew. Avaya Workspaces for CRM does not support Hebrew.
Hungarian. Only Avaya Workspaces supports Hungarian.
Italian
Japanese
Latin-Spanish
Traditional Chinese
Note:
Avaya Experience Platform™ (On-Prem + Connect) also supports localization of UI in the Russian, Korean, and Simplified Chinese languages. However, the documents are not localized in the Russian, Korean, and Simplified Chinese languages.
