Prompts

Last Updated : Nov 28, 2024 |
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In Analytics for Avaya Experience Platform™ Public Cloud, you must create prompts to apply the following attributes to a historical report or dossier:
  • Filtering conditions
  • A custom group
  • A metric
When you run a report or dossier after specifying the values in the prompts, Analytics for Avaya Experience Platform™ Public Cloud returns data based on the specified values. You can also use a search object in the prompts. A search object searches and displays the specific objects the moment you access the report. You can select your answers from the most up-to-date hierarchies, attributes, metrics, or other objects in a project.
In Analytics for Avaya Experience Platform™ Public Cloud, the different prompts are:
  • Hierarchy qualification prompt: To create customized report filter by using attributes and attribute elements from a specific hierarchy, the hierarchies in the project, or specific hierarchies returned by a search object.
  • Attribute qualification prompt: To qualify on the ID, description, and other form of an attribute.
  • Attribute element list: To choose from a list of elements. You can use this prompt to create a filter that displays a specific list of attribute elements, based on the condition defined in the filter.
  • Metric qualification prompt: To determine how the data in a report is filtered based on one or more specific metrics on the report.
  • Object prompt: To select one or more objects, such as attributes, metrics, or filters to include in a report.
  • Value prompt: To select a single value, such as a date or a specific text string, and filter report data based on your selection.
Tip:
To make the best use of prompts, frame clear descriptions for the prompts so that the users have clarity on the questions they are answering.